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Delete Your Account

Last updated: October 18, 2026

You can permanently delete your StudyBucky account and its data at any time, from the website or the app. This page explains what deletion does, and you don’t need to install the app to read it.

How to delete your account

  • Sign in at studybucky.com/account.
  • Scroll to the bottom of the page.
  • Choose Delete my account, then type DELETE to confirm.

The deletion happens immediately and cannot be undone. If you can’t sign in to your account, email support@studybucky.com from the address on the account and we will delete it for you.

What gets deleted

  • Your account and profile.
  • Your study history: practice and mock-exam answers, scores, progress, streaks, and readiness data.
  • Your saved flashcards.
  • Your Ask Bucky AI conversation history.
  • Any score report you uploaded, and the notification tokens saved for your devices.

If you subscribed on studybucky.com, deleting your account also cancels that subscription or free trial immediately, so you won’t be charged for it again. If you subscribed in the iPhone or iPad app, Apple bills you, and deleting your account does not cancel it. Apple keeps charging you until you cancel it in Settings > your name > Subscriptions (or open your App Store subscriptions), so do that first. You’ll be signed out on every device.

What is retained

  • Financial records. Stripe keeps your billing and payment history (invoices, refunds, and disputes) for legal and tax purposes, and Apple keeps its own records of App Store purchases. We keep the record of an App Store subscription, no longer linked to you, so Apple’s billing notices for it can still be processed. Past charges are not refunded automatically as part of deletion; email support if you believe you’re owed a refund.
  • Anonymized question reports. If you ever reported a problem with a question, the report itself stays. It’s about the question, not about you, but your account and contact information are removed from it.
  • Tutoring business records. If you separately booked 1-on-1 tutoring, those session and billing records are a distinct paid-service relationship kept for business and financial purposes; deleting your StudyBucky login de-links it from that account but does not erase the tutoring records themselves.
  • Calibration records. To check how accurate the projected score is, we sometimes record a student’s practice totals next to an outside benchmark. These lose their link to your account but can still include a first name and those totals.
  • Provider records. Records at PostHog, Braintrust, and Resend are not removed automatically. Email us and we will delete them or ask the provider to.
  • Backups. Deleted data may persist in backup copies until they cycle out under our standard backup schedule.

For the full picture of what we collect and how we handle it, see our Privacy Policy.