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Refund Policy

Last updated: November 1, 2026

We want you to feel confident preparing with StudyBucky. This policy explains how subscriptions, cancellations, and refunds work.

1. Free diagnostic

Our diagnostic exam is free and requires no payment, so you can evaluate the Service before subscribing.

2. Subscriptions and cancellation

Paid plans renew automatically until you cancel. If you subscribed on our website or in the Android app, you can cancel anytime with “Manage subscription” in My Account (or by emailing us). If you subscribed in the iPhone app, cancel in your device Settings (tap your name, then Subscriptions), because we cannot cancel an App Store subscription for you. Cancellation stops future renewals and your access continues through the end of the current billing period. We do not provide prorated refunds for partial billing periods.

3. Refund window

If you are unhappy with a new paid subscription, contact us within 7 days of your first payment and we will issue a full refund of that initial charge. Renewal charges after the first period are generally non-refundable. This applies to subscriptions paid through Stripe (our website and the Android app). Apple processes and refunds App Store purchases, not us, so request those from Apple at reportaproblem.apple.com; Apple decides under its own rules.

4. Tutoring sessions

  • Your first tutoring session can be a free 30-minute intro. Paid sessions are booked and charged separately.
  • Paid tutoring sessions can be rescheduled or cancelled for a full refund up to 24 hours before the scheduled start time.
  • Cancellations within 24 hours, or missed sessions, are non-refundable.

5. How to request a refund

Email support@studybucky.com from the email on your account and include the reason for your request. Approved refunds for Stripe payments are returned to your original payment method and may take several business days to appear.

EarnIt Learning LLC
3468 Cayuse Way
Clarksville, TN 37042